0165 - 1114-S, 1116-P Clocks Failed

This message indicates the secondary BITS clock on the TDM card in slot 1114, and the primary BITS clock on the TDM card in slot 1116 have failed.

Example
RLGHNCXA21W 00-12-07 12:01:43 EST  EAGLE 35.0.0 
*  0014.0165  * CLOCK SYSTEM    1114-S, 1116-P clocks failed

Alarm Level: Minor

Recovery

  1. Use the rept-stat-clk command to determine the current clock configuration.
    Example of the output:
    tekelecstp 00-04-23  13:34:15 EST  EAGLE 35.0.0
        CARD LOC= 1114 (Isolated )    CARD LOC= 1116 (Active )
        PRIMARY BITS   = Fault        PRIMARY BITS   = Fault
        SECONDARY BITS = Fault        SECONDARY BITS = Active
                                      PST           SST       AST
        SYSTEM CLOCK                  IS-NR         ACTIVE    ALMINH 
        # Cards using CLK A = 9     # Cards with bad CLK A = 0
        # Cards using CLK B = 0     # Cards with bad CLK B = 9
        # Cards using CLK I = 0
        Command Completed
  2. Follow local procedures to troubleshoot and repair the BITS clock.
  3. If one of the reference clocks is still not functioning, replace the TDM card(s).
    Refer to the Maintenance Manual for card removal/replacement procedures.
  4. If this message appears again, contact My Oracle Support (MOS).