Oracle CRM On Demand Desktop Administration Guide > Administering Oracle CRM On Demand Desktop > Administering Log Files and Log Profiles >

Assigning a Logging Profile to Oracle CRM On Demand Desktop

A logging profile is a set of parameters that determine logging settings. Oracle CRM On Demand Desktop comes with three predefined logging profiles and one custom profile. You can assign a predefined logging profile. You cannot change the set of parameters that a predefined logging profile uses. You can assign only one logging profile at a time.

To assign a logging profile to Oracle CRM On Demand Desktop

1. On the client computer, right-click the Oracle CRM On Demand Desktop icon in the system tray.
2. Choose Options and then click the Advanced tab in the Oracle CRM On Demand - Options dialog box.
3. Click Configure Logging and Reporting.
4. In the Logging Configuration dialog box, choose the Logging Policy using values from the following table.

   Logging Policy	Log or Dump Enabled
   Basic	General Log Oracle CRM On Demand Desktop sets the verbosity for the General Log to Info.
   Detailed	Oracle CRM On Demand Desktop enables the following log files and dump files: General Log Exception Log Crash Dump Sync Dump SOAP Dump Oracle CRM On Demand Desktop sets the verbosity for the General Log to the following: Info for Detailed
   Exhaustive	Oracle CRM On Demand Desktop enables the following log files and dump files: General Log Exception Log Crash Dump Sync Dump SOAP Dump Oracle CRM On Demand Desktop sets the verbosity for the General Log to the following: Debug for Exhaustive
   Custom	Oracle CRM On Demand Desktop uses a custom profile that you define. For more information, see Creating a Custom Logging Profile.

5. Set the level of detail that Oracle CRM On Demand Desktop writes to the General Log. Under Logging Verbosity, select one of the following:
   • Debug. Logs information messages, warnings, and all errors.
   • Info. Logs only information messages.
   • Warning. Logs only warnings.
   • Error. Logs only errors.
   • Fatal. Logs only fatal errors.
6. Optional. Choose one or more of the following items:
   • Log Application Exceptions
   • Log Application Crashes
   • Log Sync Dumps
   • Log SOAP Dumps

     At run-time, Oracle CRM On Demand Desktop creates log entries for each item you choose. For more information, see Log Files and Dump Files You Can Use with Oracle CRM On Demand Desktop.

7. Optional. Choose View Files for any item.

   If you choose View Files, then Oracle CRM On Demand displays the folder that includes the log files for the corresponding log type.

8. Click OK.

   Oracle CRM On Demand Desktop replaces the current logging settings with the setting that the profile you choose contains. It copies the parameters of this logging profile to the Oracle CRM On Demand Desktop logging settings in the Windows Registry in the following key:

   HKEY_CURRENT_USER\Software\Oracle\CRM On Demand Desktop\Logging