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Overview of Single Sign-On for Oracle CRM On Demand Desktop

Oracle CRM On Demand Desktop Single Sign-On (Oracle CRM On Demand Desktop SSO) allows you to implement single sign-on for the Oracle CRM On Demand Desktop client. It supports standard Web browser functionality, such as HTTP forms, cookies, and process redirects. It provides the following capabilities:

• Supports your existing Web single sign-on feature. You can customize Oracle CRM On Demand Desktop SSO so that it works in your network topology and for mobile or remote access.
• Supports your custom user interface. You can use Oracle CRM On Demand Desktop SSO, which is automated and transparent to the user. You can also use it with a custom-authentication screen that you already use, or you can include it with your company branding.
• Supports typical, login name and password authentication or custom authentication, which requires more than a login name and password (multifactor authentication).
• Handles single sign-on, session, and network errors in a way that is transparent to the user.

This topic describes an overview of single sign-on for Oracle CRM On Demand Desktop. It includes the following information:

• Types of Authentication That You Can Use with Oracle CRM On Demand Desktop SSO
• Single Sign-On Services that Oracle CRM On Demand Desktop Supports