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Interactive Authentication


Interactive authentication is a type of authentication in Oracle CRM On Demand Desktop SSO that displays a separate Oracle CRM On Demand Desktop SSO Login dialog box in the client. The user must enter the login credentials in this dialog box. Interactive authentication includes the following functionality:

  • Ignore save password. The user can set the Save Password option on the Oracle CRM On Demand Desktop Login dialog box, but Oracle CRM On Demand Desktop SSO ignores this setting.
  • Detect session expiration. If an Oracle CRM On Demand Desktop SSO session expires, then Oracle CRM On Demand Desktop SSO prompts the user to provide credentials and then reestablishes the session.
  • Multifactor authentication. Supports more than the login name and password for authentication, such as requiring a code from a security token in addition to the password. The Oracle CRM On Demand Desktop SSO Login dialog box can include more fields, images, a list of questions which, the user must answer, ActiveX controls, and other items that your implementation requires for authentication. It can support an input field for an RSA (Rivest Shamir Adleman) token, a CAPTCHA, or other information, which only the user can provide.
  • Supports Internet Explorer. The Oracle CRM On Demand Desktop SSO Login dialog box is an Internet Explorer ActiveX dialog box.

Interactive authentication requires Windows Internet Explorer 7 or later to be installed on the target computer.

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