Oracle CRM On Demand Connected Mobile Sales Administration Guide > Using Application Composer >

Enabling Email for Contacts

Oracle CRM On Demand Connected Mobile Sales can use the mobile device's default email client to send email to contacts, if the following conditions are met:

• The Email field is in the Selected list for the Contact record type.
• The Never Email field is in the Selected list for the Contact record type.
• The active contact record has a valid email address in the Email field.
• In the active contact record the Never Email check box is deselected.

To enable email for contacts

1. In Application Composer, click Select Available Fields.

   The list of available record types appears.

2. Click the Contact record type.

   A list of Available fields and a list of Selected fields appears.

3. Make sure the Email and Never Email fields are in the Selected list.

   To move a field between lists, select the field, and click an arrow button.

4. Click Save.