Oracle CRM On Demand Connected Mobile Sales Administration Guide > Using Oracle CRM On Demand Connected Mobile Sales > Working with Leads >
Archiving Leads
Instead of qualifying a lead, you can specify that it is not worth pursuing and remove it from the assessment process. Archiving a lead does not delete it, but retains the lead in the database with a status of Archived. To archive a lead use the following procedure. NOTE: To perform this procedure, your user role must include the Archive Lead privilege.
To archive leads
- In Oracle CRM On Demand Connected Mobile Sales, display the detail page for a lead.
- Tap the menu icon (lll).
- Choose Archive.
The lead Status field changes to Archived.
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