Oracle CRM On Demand Connected Mobile Sales Administration Guide > Using Oracle CRM On Demand Connected Mobile Sales > About Offline Mode >

Installing the iOS Oracle Enable Offline Profile

If you have an iOS device, you cannot use Offline mode until you install the Oracle Enable Offline Access Profile. Use the following procedure to install the profile.

To install the Oracle Enable Offline Access Profile on an iOS device

1. On the iOS device, tap the menu icon (three horizontal bars) at the top of the page and choose Configure Offline Access.
2. Follow the prompts to install the profile.
3. Sign out from the Oracle CRM On Demand Connected Mobile Sales app.
4. Sign on to the Oracle CRM On Demand Connected Mobile Sales app.

   When the profile is installed, the Configure Offline Access choice no longer appears on the menu, and is replaced with a choice for Work Offline.