Print      Open PDF Version of Online Help

Administering Oracle CRM On Demand > Oracle CRM On Demand Desktop > Installing Oracle CRM On Demand Desktop

Installing Oracle CRM On Demand Desktop

On the Oracle CRM On Demand Desktop page, you can click the Download Oracle CRM On Demand Desktop link to install Oracle CRM On Demand Desktop.

Before you begin. Check that you have the required software and hardware and software to run Oracle CRM On Demand Desktop, see Oracle CRM On Demand Web site. For information about installing, configuring, and deploying Oracle CRM On Demand Desktop, see Oracle CRM On Demand Desktop Administration Guide.

To install Oracle CRM On Demand Desktop, your role must include the Enable CRM Desktop Access privilege.

NOTE: The steps in this topic require that your system administrator has configured the installer locations. For more information, see Setting Oracle CRM On Demand Desktop Installer Version Locations.

To install Oracle CRM On Demand Desktop

1. In the upper-right corner of any page, click the My Setup global link.
2. On the Personal Homepage, click the Data & Integration Tools link.
3. On the Data & Integration Tools page, click the Oracle CRM On Demand Desktop link.
4. On the Oracle CRM On Demand Desktop page, select the installer, and then click the Download Oracle CRM On Demand Desktop link.
5. On the second Oracle CRM On Demand Desktop page, read the additional information, and then click the Download Oracle CRM On Demand Desktop link.
6. In the window, do one of the following:
   • Click Save to copy the Oracle CRM On Demand Desktop EXE file to your hard drive to install Oracle CRM On Demand Desktop while you are offline. (Recommended)
   • Click Run to begin the installation. You must stay connected to the Internet to complete the installation.
7. Follow the instructions to complete the installation.