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Administering Oracle CRM On Demand > Application Customization > Record Type Application Customization Page > About Disabling Customized Code for Users

About Disabling Customized Code for Users

When you are troubleshooting a technical issue for a user in Oracle CRM On Demand, you might want to disable all customized code, including the customized code in custom Web applets and all custom HTML head additions, for that user. If the issue no longer occurs when the customized code is disabled, then it is likely that the customized code is the cause of the issue. Also, if you contact Oracle for assistance, then you might be asked to disable all customized code to help troubleshoot the issue.

The Customized Code Enablement field in a user's profile allows administrators to disable all of the customized code for that user, and also to enable the customized code indicator for the user. When the customized code indicator is enabled for a user, one of the following messages appears at the bottom of each page that the user accesses in Oracle CRM On Demand:

• Customized code active. Customized code is detected and is active in the current page.
• Customized code not detected. No customized code is detected in the current page.
• Customized code disabled. Customized code is detected for the current page, but the customized code is disabled.

For information about the options that are available in the Customized Code Enablement field, see User Fields.

NOTE: If you add the Customized Code Enablement field to the User Owner page layout for a user role, then users who have that role can disable the customized code and enable the customized code indicator for themselves.

About Customized Code in Source Code

When customized code is active in a page, the customized code is visible in the source code for the page, with comments to mark the start and end of the customized code. When the customized code is disabled, the customized code is not included in the source code for the page. Instead, the source code includes a comment to indicate that the customized code is disabled.