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Administering Oracle CRM On Demand > Business Process Management > Modification Tracking

Modification Tracking

As an administrator, you can track run-time modifications to record types using the modification tracking feature. When you enable the modification tracking feature for a record type, Oracle CRM On Demand logs all change events for that record type and writes a modification tracking record to the modification tracking event list. Oracle CRM On Demand permanently deletes old modification tracking records whenever a regular purge of deleted items occurs. An old record is defined as a record that is 30 days or older.

External applications that integrate with Oracle CRM On Demand, such as Oracle CRM On Demand Disconnected Mobile Sales, can use the modification tracking feature. In addition, external applications can read modification tracking entries using Web services. For information about using Web services to read modification tracking entries, see Oracle Web Services On Demand Guide.

Related Topics

For related information on the modification tracking feature, see the following topics:

• Enabling the Modification Tracking Feature
• Record Types that are Tracked
• About Modification Tracking Events
• Viewing the Modification Tracking List Page
• Modification Tracking Information for Changes to Lists of Values in Picklists
• Examples of Modification Tracking Event Records
• Creating Modification Records Manually