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Order Fields

Use the Order Edit page to add an order for products or update the details for an existing order for products. The Order Edit page shows all the fields for an order.

TIP: You can also edit orders on the Order Detail page. For more information on updating records, see Updating Record Details.

NOTE: Company administrators can customize Oracle CRM On Demand in a variety of ways, such as changing the names for record types, fields, and options in lists. So, the information you see might differ from the standard information described in the online help.

The following table provides information regarding some of the order fields.

Field

Description

Key Order Information

Order Number

A unique number that is assigned to each order.

Type

The Order category. The default value for Type for an Order record is Order. You can choose the following values using the picklist: Sample Request and Order.

NOTE: Your company administrator must set up this editable field to be available on the page layout because it is not available on the page layout by default.

Account

The account that is associated with this order.

Opportunity

The opportunity that is associated with this order.

Contact

The contact that is associated with this order.

Order Created

The date the order was created.

Order Creation Status

(Read-only) The value in this field is In Process by default. When you submit an order for products, the value in this field changes to Submitted.

External Unique Id

Unique external ID for order integration with Oracle CRM On Demand.

Id

The value in this field uniquely identifies the order.

Shipping Address

The address to which the order will be shipped. Use the Lookup selector to select an address. This field must be completed to create a sample request order, see Linking Sample Request Information to Calls.

Billing Address

The billing address for the order in context.

Order Status

The status of the order, which can be one of the following: Pending, Shipped, Processed, or Submitted. You can set the status if required. When you submit the order, the order status changes to Submitted.

Additional Information

Owner

The person who created this order record.

Depending on the record ownership mode that your company administrator sets up for the record type, you might see the Owner field, or the Book field, or both of these fields on the record Detail page, and one or both of the fields might be blank. For more information about record ownership modes, see About Data Access, Record Sharing, and Record Ownership.

Description

(Optional) A description of the order.

Related Topics

See the following topics for related information about orders:


Published 7/3/2018 Copyright © 2005, 2018, Oracle. All rights reserved. Legal Notices.