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Analytics > Designing an Analysis > Getting Started with Analytics > Selecting Subject Areas > Activities Real-Time Reporting Subject Area

Activities Real-Time Reporting Subject Area

Availability

This subject area is available in all editions of Oracle CRM On Demand.

Business Purpose

This subject area allows you to analyze a set of activity metrics by activity, account, opportunity, lead, campaign, contact, service request, and date dimensions. Because this subject area represents every activity event and interaction in connection with these record types, this subject area is at the lowest level of detail, which means the activity fact table that determines this subject area might be the largest. This subject area allows you to roll up and analyze activity metrics, using the largest set of dimensions. This subject area is a multifact subject, which allows the reporting of user quotas in relation to activity metrics.

Relationship Type

Simple

Dimensions

This subject area has the following dimensions:

• Account
• Activity
• Campaign
• Contact
• Lead
• Opportunity
• Service Request
• Quota

Metrics

The complete list of metrics for this subject area is as follows:

• Activity Metrics
  • Number (#) of Activities
  • Number (#) of Open Activities
  • Number (#) of Accounts with Activities
  • Number (#) of Closed Activities
• Quota Metrics
  • Quota Value

Usage Notes

The Account, Activity, Contact and Service Request dimensions include a Book hierarchy, which enables you to analyze metrics and related attributes at any level.