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Analytics > Designing an Analysis > Getting Started with Analytics > Selecting Subject Areas > Assessments Real-Time Reporting Subject Area

Assessments Real-Time Reporting Subject Area

Availability

This subject area is available in all editions of Oracle CRM On Demand.

Business Purpose

This subject area provides real-time analytics of the assessment usage and results. You can get full visibility to assessment completion, scoring, and interaction on the other related dimensions, such as activities, contacts, and accounts.

Relationship Type

Simple

Dimensions

This subject area has the following dimensions:

• Account
• Activity
• Assessment
• Business Plan
• Contact
• Date Last Modified
• Date Started
• Lead
• Objective
• Opportunity
• Service Request

Metrics

The complete list of metrics for this subject area is as follows:

• Assessment Metrics
  • Answers
    • Number (#) of Criteria Answers
    • Answer Completed
    • Answer Not Completed
  • Criteria
    • Number (#) of Script Criteria
    • Average Number (Avg #) of Script Criteria
    • Average (Avg) Criteria Score
    • Criteria Score
    • Maximum (Max) Criteria Score
    • Minimum (Min) Criteria Score
  • Script
    • Number (#) of Times Script Used
    • Percentage (%) Completed
    • Actual Script Score
    • Average (Avg) Actual Script Score
    • Average (Avg) Threshold Script Score
    • Maximum (Max) Actual Script Score
    • Minimum (Min) Actual Script Score
    • Threshold Script Score
  • Assessment ID

Usage Notes

You can use the Assessment metrics only with the Assessments dimension. If some assessment metrics are deleted, then previously completed assessments do not reflect the deletion, and the results might appear to be inaccurate. You must include at least one metric for reports when you are using this subject area. If you do not want the metric to appear, then you can hide it.

Within the Assessments dimension are folders for Answer and Criteria. The fields within those folders do not have any intersections with the metrics and thus do not produce any values.

The Activity and Service Request dimensions include a Book hierarchy, which enables you to analyze metrics and related attributes at any level.