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Analytics > Designing an Analysis > Getting Started with Analytics > Selecting Subject Areas > Contacts Real-Time Reporting Subject Area

Contacts Real-Time Reporting Subject Area

Availability

This subject area is available in all editions of Oracle CRM On Demand.

Business Purpose

You can use this subject area to report on contact metrics by contact, account, campaign, owned by user, and date dimensions. The level of detail for this subject area is one row for each contact created in Oracle CRM On Demand. This subject area allows you to quickly answer questions such as the following: Who are the top ten employees with the largest contacts? Which accounts do not have any contacts? Which are the largest campaigns by contacts?

Relationship Type

Multifact

Dimensions

This subject area has the following dimensions:

• Account
• Campaign
• Contact
• Date Created
• Owned By User

Metrics

The complete list of metrics for this subject area is as follows:

• Contact Metrics
  • Contact Custom Metrics
    • Indexed Currency
    • Average (Avg) Indexed Currency
    • Indexed Number
    • Average (Avg) Indexed Number
  • Number (#) of Contacts

Usage Notes

The Account and Contact dimensions include a Book hierarchy, which enables you to analyze metrics and related attributes at any level.