Oracle Web Services On Demand Troubleshooting Guide > Error Codes: Causes and Solutions >

SBL-ODU-01016

This error code has no error symbol.

Generic Error Message

Your company policy dictates that you may not sign in from your current network location. Contact your company's Oracle CRM On Demand Administrator or Customer Care for details.

Causes and Solutions

You tried to log in from an IP address that is not in the range that was configured by your company administrator.

Error Message

Your company policy dictates that you may not sign in from your current network location. Contact your company's Oracle CRM On Demand Administrator or Customer Care for details.

Incorrect SOAP Request

Not applicable.

Resolving Error SBL-ODU-01016

Ensure that you log in from an IP address in the range that was configured by your company administrator. For more information on valid IP ranges and security settings in Oracle CRM On Demand, see Oracle CRM On Demand Online Help.

Correcting the SOAP Request

Not applicable.