1. Alarms and Maintenance Guide
  2. Alarms
  3. Minor Application Alarms
  4. 6000000000001000 - SSH tunnel not established

6000000000001000 - SSH tunnel not established

One or more SSH tunnels has been enabled in the past, but the cron job was not able to re-establish the SSH tunnel with all of the Authorized PDBA Client IP addresses.

Recovery

  • Verify that the Customer Provisioning Application (CPA) machine is up and running.
    • If the CPA machine is not running, restart it and wait for the alarm to clear.
    • If the CPA machine is running, or if the alarm does not clear, contact My Oracle Support.
  • If the alarm text is "SSH tunnel down for <IP>", verify that the port specified for SSH tunneling is not in use on the remote machine.