Installing the Remote Transfer Agent for Reporting and Analytics

The Remote Transfer Agent (RTA) sends data from the e7 system to Reporting and Analytics. To use e7 with Oracle Hospitality Reporting and Analytics, download and install the RTA client on the PC server. If you cannot find or do not have access to the necessary reports and portlets, see the Oracle Hospitality Enterprise Back Office documentation or contact your system administrator.

  1. Shut down e7.
  2. In Reporting and Analytics, find the restaurant ID and download password:
    1. In a browser, go to the Reporting and Analytics application, and then log in with an administrator account.
    2. Go to the .Connect Admin portlet or RTA Admin portlet depending on your system configurations, select your location, and then click Display Password.
      If .Connect Admin or RTA Admin do not populate a list of locations, you do not have the Can View Download passwords portlet permission enabled for your role.
    3. Make a note of the Restaurant ID and Download Password values.
  3. Download and install the RTA client:
    1. In Reporting and Analytics, click Admin, and then click Store Download.
    2. Click Install RTA Client, enter the Restaurant ID and Download Password, and then click Next. If the installation fails, Reporting and Analytics opens the error log in a text editor.
  4. For new installations of e7:
    1. Go to INSTALL_DIR/myMicros/, right-click /RTA/, and then click Properties.
    2. On the Security tab, click the USERS group, and then verify that the Full Control permission is set to Allowed.
    3. If the permission is not enabled, click Edit, select Allow for Full Control, click Apply, and then click OK.