5. Annexure A - Personally Identifiable Information

5.1 Querying Forgotten Customers

Oracle FLEXCUBE allows forgetting the personal identifiable information (PII) of a customer who has closed an account. If the personal identification information of a customer is forgotten, then you cannot query the PII details of forgotten customers from the following screens:

Function ID	Screen Description
IADCUSAC	Islamic Customer Accounts Detailed
IADCUSTD	Islamic TD Accounts Main­tenance
ICDREDMN	Term Deposits Redemp­tion Input
MSDCACAD	Account Address Mainte­nance
MSDCUSAD	Customer Address Mainte­nance
STDCASAC	Quick Customer Account Input
STDCIF	Customer Maintenance
STDCIFAD	Quick Customer Addition
STDCIFIS	Customer Signature and Image Upload
STDCIFNT	Customer Name Mainte­nance
STDCSHIS	Customer Signature and Image History
STDCUSAC	Customer Accounts Main­tenance
STDCUSTD	Deposit Account Booking
STDCUSVW	360 Degree Corporate Customer View
STDFIACC	Financial Inclusion Cus­tomer Account Creation
STDJHMNT	Joint Holder Maintenance
STDSEGAS	Customer Segment Asso­ciation
SVDCIFOL	Signature Verifications
IASCUSAC	Islamic Customer Accounts Summary
IASCUSTD	Islamic TD Accounts Sum­mary
ICSREDMN	Term Deposits Redemp­tion Input - Summary
MSSCACAD	Account Address Sum­mary
MSSCUSAD	Customer Address Sum­mary
STSCASAC	Quick Customer Account Summary
STSCIF	Customer Summary
STSCIFAD	Quick Customer Addition Summary
STSCIFIS	Customer Signature and Image Upload
STSCIFNT	Customer Name Summary
STSCUSAC	Customer Accounts Sum­mary
STSCUSTD	Deposit Account Summary
STSCUSVW	360Degree Customer View Entry Point
STSFIACC	Financial Inclusion Cus­tomer Account Summary
STSJHMNT	Joint Holder Summary
STSSEGAS	Customer Segment Asso­ciation Summary
SVDIMGVW	Customer Signature and Image View

5.2 Creating/Querying Customers of Restricted Access Group

Oracle FLEXCUBE allows granular access to customers and accounts. You can define access groups for the retail and corporate customers and restrict the access to these groups based on the maintenance in ‘Access Group Restriction in ‘User Maintenance’ screen.

If the access group is maintained as ‘Disallowed’ in the Access Group Restriction screen, then you cannot create and query the customer and account details of the group from the following screens:

Function ID	Description
MSDCACAD	Account Address Maintenance
MSSCACAD	Account Address Summary
STDCASAC	Quick Customer Account Input
STSCASAC	Quick Customer Account Summary
STDCIFAD	Quick Customer Addition
STSCIFAD	Quick Customer Addition Summary
STDCIFIS	Customer Signature and Image Upload
STSCIFIS	Customer Signature and Image Uplaod
STDCIFNT	Customer Name Maintenance
STDCRACC	External Customer Account Input
STSCRACC	External Customer Account Input Summary
STDCSHIS	Customer Signature and Image History
STDFIACC	Financial Inclusion Customer Account Creation
STSFIACC	Financial Inclusion Customer Account Creation Summary
STDJHMNT	Joint Holder Maintenance
STSJHMNT	Joint Holder Summary
STDKYCMN	KYC Maintenance
STSKYCMN	KYC Maintenance Summary
STDSEGAS	Customer Segment Association
STSSEGAS	Customer Segment Association Summary
SVDCIFOL	Signature Verifications
SVDIMGVW	Customer Signature and Image View
ACDOPTN	Account Statement Report
CSDOPTN	Customer Interest Statement
IADCUSAC	Islamic Customer Accounts Detailed
IASCUSAC	Islamic Customer Accounts Summary
IADCUSTD	Islamic TD Accounts Maintenance
IASCUSTD	Islamic TD Accounts Summary
ICDCALAC	Interest & Charges Single Account Online Calcula­tion
ICDLIQAC	Interest & Charges Single Account Online Liquida­tion
ICDOLIQ	Interest & Charges Multiple Account Online Liqui­dation
ICDREDMN	Term Deposits Redemption Input
ICSREDMN	Term Deposits Redemption Summary
MSDCUSAD	Customer Address Maintenance
MSSCUSAD	Customer Address Summary
STDACCDT	Customer Accounts
STDCIF	Customer Maintenance
STSCIF	Customer Summary
STDCUSAC	Customer Accounts Maintenance
STSCUSAC	Customer Accounts Summary
STDCUSTD	Deposit Account Booking
STSCUSTD	Deposit Account Summary
STDCUSVW	360 Degree Corporate Customer View

5.3 Masked/Unmasked PII

If ‘PII Allowed’ flag is unchecked in User Maintenance (SMDUSRDF) screen, then you will be able to view only the masked PII information from the following screens:

Function ID	Description
CSDOPTN	Customer Interest Statement
IADCUSAC	Islamic Customer Accounts Detailed
IADCUSTD	Islamic TD Accounts Maintenance
ICDREDMN	Term Deposits Redemption Input
MSDCACAD	Account Address Maintenance
MSSCACAD	Account Address Summary
MSDCUSAD	Customer Address Maintenance
MSSCUSAD	Customer Address Summary
STDACCDT	Customer Accounts
STDCASAC	Quick Customer Account Input
STDCIF	Customer Maintenance
STSCIF	Customer Summary
STDCIFAD	Quick Customer Addition
STSCIFAD	Quick Customer Addition Summary
STDCIFCR	External Customer Input
STSCIFCR	Customer Summary
STDCIFIS	Customer Signature and Image Upload
STSCIFIS	Customer Signature and Image Uplaod
STDCIFNT	Customer Name Maintenance
STDCRACC	External Customer Account Input
STDCSHIS	Customer Signature and Image History
STDCUSAC	Customer Accounts Maintenance
STDCUSTD	Deposit Account Booking
STDCUSVW	360 Degree Corporate Customer View
STDFIACC	Financial Inclusion Customer Account Creation
STSFIACC	Financial Inclusion Customer Account Creation Summary
STDJHMNT	Joint Holder Maintenance
STSJHMNT	Joint Holder Summary
STDKYCMN	KYC Maintenance
STSKYCMN	KYC Maintenance Summary
STDSEGAS	Customer Segment Association
SVDCIFOL	Signature Verifications
SVDIMGVW	Customer Signature and Image View
SMDUSRDF	User Maintenance