1. About this Manual

1.1 Introduction

Welcome to Oracle FLEXCUBE Investor Servicing a comprehensive mutual funds automation software.

This Oracle FLEXCUBE Investor Servicing User Manual helps you use the system to achieve optimum automation of all your mutual fund investor servicing processes. It contains guidelines for specific tasks, descriptions of various features and processes in the system and general information.

1.2 Related Documents

The User Manual is organized into various parts, each discussing a component of the Oracle FLEXCUBE Investor Servicing system.

1.3 Audience

This Fund Manager User Manual is intended for the Fund Administrator users and system operators in the AMC.

1.4 Organization

The Fund Manager User Manual is organized under the following chapter sequence:

Chapter	Description
Chapter 1	About This Manual Acquaints you with the use, structure and audience of the manual.
Chapter 2	Overview enables you learn about the Reference Information.
Chapter 3	Reference Information – Maintaining System Parameters explains how to maintain system parameters.
Chapter 4	Reference Information – Maintaining Currencies and Capturing Exchange Rates Explains how you can maintain currencies, exchange rate sources, pair currencies and also, how you can capture prevailing exchange rates.
Chapter 5	Reference Information – Importing Bulk Client Information takes you through the processes involved in configuring the system to process bulk import of business information.
Chapter 6	Reference Information – Maintaining Currencies provides the AMC with the facility of transacting with different currencies, maintaining different exchange rate sources and also capturing exchange rates.
Chapter 7	Reference Information – FATCA deals with Foreign Account Tax Compli­ance regulation.
Chapter 8	Reference Information – Setting up Loads The process of setting up the different fees and incentives that would be applied by your AMC is explained.
Chapter 9	Reference Information – Maintaining Time Zones The process of captur­ing time zones for different modules is explained.
Chapter 10	Reference Information – CRS provides details about Common Reporting Standards
Chapter 11	Reference Information – Appendix deals with the following activities on the screens available in the browser:

 

1.5 Conventions used in this manual

Before you begin using this User Manual, it is important to understand the typographical conventions used in it.

1.5.1 General Conventions

Convention	Type of Information
Italic type	Functional /foreign terms Validations for fields on a screen References to related Headings/Users Manuals For emphasis
Numbered Bullet	Step by step procedures

1.5.2 Keyboard Conventions

Convention	Type of Information
Keys	All keys of the keyboard are represented in capital letters. For exam­ple, <CTRL>.
Shortcut keys	All short cut keys are contained in brackets. For example, <ALT+SHIFT>.

1.6 Glossary of Icons

This User Manual may refer to all or some of the following icons.

Icons	Function
	Exit
	Add row
	Delete row
	Option List

1.7 Abbreviations and Acronyms

The following acronyms and abbreviations are adhered to in this User Manual:

Abbreviation/ Acronym	Meaning
ADMIN	User Administrator
AEOI	Automatic Exchange Of Information
AGY	The Agency Branch component of the system
AMC	Asset Management Company
BOD	Beginning of Day
CDSC	Contingent Deferred Sales Charge
CGT	Capital Gains Tax
CIF	Customer Information File
CRS	Common Reporting Standard
EOD	End of Day
EPU	Earnings per unit
FATCA	Foreign Account Tax Compliance Act
FCC	FLEXCUBE Corporate
FC-IS	FLEXCUBE Investor Servicing
FMG	The Fund Manager component of the system
FPADMIN	FLEXCUBE Administrator
ID	Identification
IHPP	Inflation Hedged Pension Plan
IPO	Initial Public Offering
LEP	Life and Endowment Products
LOI	Letter of Intent
NAV	Net Asset Value
OECD	Organization for Economic Co-operation and Development
REG	The Registrar component of the system
ROA	Rights of Accumulation
ROI	Return on Investment
SI	Standing Instructions
SMS	Security Management System
URL	Uniform Resource Locator
VAT	Value Added Tax
WAUC	Weighted Average Unit Cost

1.8 Getting Help

Online help is available for all tasks. You can get help for any function by clicking the help icon provided or by pressing F1.