COD Charge (E12)

Purpose: Use this screen to define the amount you charge customers for C.O.D. (cash on delivery) orders.

Dollar amount field: Enter the dollar amount to add to an order when the customer chooses a C.O.D. payment method (payment category 4). This is an 11-position numeric field with 2 decimal places. See Working with Pay Types (WPAY) for information about pay categories.

The system adds this charge to the order in the Freight + bucket. This charge will be visible in the order total fields after you add the payment method at either the Enter Payment Method or Order Recap screens. If you leave the Calculate freight field in Order Entry (or the Recalculate freight field in Order Maintenance) unselected, the system does not add the C.O.D. charge to the order.

The system posts C.O.D. charges to the Additional freight general ledger number defined in the Division table.

The system does not refund C.O.D. charges automatically. To refund the customer, you must enter a negative additional charge.

Leave this field unselected if you do not want to charge customers for C.O.D. payment.

IN03_02 Serenade 5.0 March 2015