FTC -- # of Days to Add for Drop Ships (C68)

Purpose: Use this screen to define the number of days added to the expected arrival date for drop shipped items.

Number field: Enter the number of days for the system to add to the expected arrival date for drop shipped items. A drop shipped item is an item that you sell, but do not stock in your warehouse. Instead, your vendor ships the item directly to the customer.

Use this field to define the additional time it takes for your vendor to ship a drop shipped item. The system performs this calculation for FTC (Federal Trade Commission) notifications in which you notify the customer that an item is backordered and when you expect it to arrive. This allows the customer to cancel the order, if desired.

The expected ship date for drop ship items is calculated by adding the current date + FTC -- # of Days to Add for Drop Ships (C68) + the Lead days for the vendor item.

Note: Items shipped through CWCollaborate use a different calculation for expected ship date. See the Assign Drop Ship Expected Ship Date (I59) system control value for more information.

In general, you set up the system to notify mail order customers immediately about a backordered item, while you advise customers who order by phone at the time they place their order.

Displayed where? The system displays the expected ship date on screens and includes it in notifications and reports if the Assign Drop Ship Expected Ship Date (I59) is selected. See that system control value for more information.

For more information:

• setting up the Order Type table: Establishing Order Types (WOTY)

• PO layering and backorder cards: Purchase Order Layering and Backorder Notifications

IN03_08 Serenade 5.0 March 2015