15. Appendix A - Customer Correspondence

15.1 Introduction

This chapter explains the various types of advises and notices generated at each stage for the type of contract that the Loans module handles.

Once the event is authorized you can generate various types of advises and notices at any time of the day. You can also specify the media through which these advises can be sent. For all the advises and notices discussed here the samples are given below.

To generate the advice, click on Outgoing Message Browser, under Messages in the Application Browser.

The format and contents of the advises can be configured for your requirements. However, the default advice formats are available when Oracle Lending is shipped to you.

Advises are generated to intimate the customer.

his section contains the following topics:

Section 15.1.1, "Contract Initiation"
Section 15.1.2, "Amendments to the Terms of the Loan during its Tenor"
Section 15.1.3, "Advice generated for Contract Initiation"

15.1.1 Contract Initiation

You can generate an advice on the initiation of a loan to inform the customer about the details of the initiated loan. Along with the details of contract initiation, the schedules defined for repayment are also printed in the contract initiation advice.

Once an event is authorized, you can generate the advice applicable for the event anytime you want. You can invoke the ‘Outgoing Message Browser’ screen by typing ‘OLDOUTBR’ in the field at the top right corner of the Application tool bar and clicking the adjoining arrow button.

The format and contents of the advices can be configured for your requirements. However, the default advice formats are available when Oracle Lending is shipped to you.

15.1.2 Amendments to the Terms of the Loan during its Tenor

You can generate this advice to notify the customer about amendments made to the terms of the loan.

Rollover of a contract

You can generate this advice to notify the customer about the rollover of the loan.

Billing Advice for a loan

You can generate the Billing Notice to inform the customer about a payment that falls due.

Delinquency Notice for a loan

You can generate the Delinquency Notice to inform the customer about a pending payment.

The sample advices for each of these are given in the following sections.

Note

The loan payment advice that you send to the customer contains exhaustive tax details, as follows:

Tax deducted at initiation
Tax for each schedule. This includes the tax for each schedule of a component

15.1.3 Advice generated for Contract Initiation

INITIATION ADVICE FOR A LOAN

Term Loans Discounted

Transaction Date: 29-DEC-97

Our Reference No : 000LTLD973630008

User Reference No : 000LTLD973630008

US1007

7000 Construction Court

San Diego

CA 92121

WE CONFIRM HAVING PLACED WITH YOU

Principal Amount
------------------------------------------------------------

Principal Amount : 1,000,000.00 USD

Value Date : 29-DEC-97

Maturity Date : 29-JAN-98

Tenor : 31 DAYS

INTEREST/FEE DETAILS

Description Amount CCY Rate Interest Basis ------------------------------------------------------------

INTEREST - USD 15 2

BOOKFEES 20,000.00 USD - -

INITCHGS 20,000.00 USD -

------------------------------------------------------------Transaction on Initiation
------------------------------------------------------------

Component Value Date Account Amount CCY
------------------------------------------------------------ Component Description Account Branch ------------------------------------------------------------

INTEREST 29-DEC-97 CORCUF-US1007-010 7,122.00 GBP

Interest 000

LDTAX1_AMT 29-DEC-97 CORCUF-US1007-010 56,973.00 GBP

Tax amount Tag LDTAX1_AMT 000

PRINCIPAL 29-DEC-97 CORCUF-US1007-010 569,723.25 GBP

Principal Amount 000
------------------------------------------------------------YOUR PAYMENT SCHEDULE WILL BE AS GIVEN BELOW

Component Amount CCY
------------------------------------------------------------ Schedule Date: 29-JAN-98

INTEREST 12,500.00 USD
PRINCIPAL 1,000,000.00 USD
------------------------------------------------------------ SETTLEMENT DETAILS

Component Dr/Cr Br Account CCY ------------------------------------------------------------ BOOKFEES R CORCUF-US1007-01GBP

INTEREST R CORCUF-US1007-01GBP

LDTAX1_AMT P CORCUF-US1007-01GBP

LDTAX2_AMT P CORCUF-US1007-01GBP

LDTAX3_AMT P CORCUF-US1007-01GBP

LDTAX4_AMT P CORCUF-US1007-01GBP

LDTAX5_AMT P CORCUF-US1007-01GBP

LDTAX6_AMT P CORCUF-US1007-01GBP

PRINCIPAL P CORCUF-US1007-01GBP

PRINCIPAL_LIQD R CORCUF-US1007-01GBP

10
------------------------------------------------------------

Advice generated for Roll-over of a Loan

ROLLOVER ADVICE FOR A LOAN

Loans -Demand Loans

Transaction Date: 31-DEC-97

Our Reference No : 000LDLB973630007

User Reference No : ldbl.05Br0

US1005

250 - 20th Street

Washington

D C 20036

THE CONTRACT HAS BEEN ROLLED OVER WITH FOLLOWING DETAILS:

Principal Amount
-----------------------------------------------------------Old Principal Amount : 450,000.00 USD

Principal Amount : 450,150.00 USD

Value Date : 31-DEC-97

Maturity Date : 02-JAN-98

Tenor : 2 DAYS

INTEREST/FEE DETAILS

Description Amount CCY Rate Interest Basis ------------------------------------------------------------ COMMISION - USD 8 30[Euro]/360

INTEREST - USD 12 30[Euro]/360

PENINT - USD 6 30[Euro]/360

PENPRN - USD 6 30[Euro]/360

ARRFEES 12,850.00 USD -

INITFEES 10,000.00 USD -

LIQDFEES 10,500.00 USD 3

ROLLFEES 10,000.00 USD -

------------------------------------------------------------ Transaction on Initiation
------------------------------------------------------------ Component Value Date Account Amount CCY
------------------------------------------------------------

Component Description Account Branch ------------------------------------------------------------ COMMISION 31-DEC-97 CORCUF-US1005-013 75.75 GBP

Commission 000

ROLLFEES 31-DEC-97 CORCUF-US1005-013 7,550.25 GBP

Rollover Fees 000
------------------------------------------------------------

YOUR PAYMENT SCHEDULE WILL BE AS GIVEN BELOW

Component Amount CCY
------------------------------------------------------------ Schedule Date: 02-JAN-98

COMMISION 200.00 USD

INTEREST 300.00 USD

PRINCIPAL 450,150.00 USD
------------------------------------------------------------

SETTLEMENT DETAILS
------------------
Component Dr/Cr Br Account CCY ------------------------------------------------------------

ARRFEES R 000 CORCUF-US1005-013 GBP

COMMISION R 000 CORCUF-US1005-013 GBP

INTEREST R 000 CORCUF-US1005-013 GBP

LDTAX3_AMT P 000 CORCUF-US1005-013 GBP

LDTAX5_AMT P 000 CORCUF-US1005-013 GBP

LIQDFEES R 000 CORCUF-US1005-013 GBP

PENINT R 000 CORCUF-US1005-013 GBP

PENPRN R 000 CORCUF-US1005-013 GBP

PRINCIPAL P 000 CORCUF-US1005-013 GBP

PRINCIPAL_INCR P 000 CORCUF-US1005-013 GBP

PRINCIPAL_LIQD R 000 CORCUF-US1005-013 GBP

ROLLFEES R 000 CORCUF-US1005-013 GBP

Advice generated for Amendments on a Loan

AMENDMENT ADVICE Date: 30-DEC-97

Reference No. : 0003P01973630007

Related Reference :

BA1000

Sehi Center

Diplomatic Area

Bahrain

The Contract has been Amended. The new details are as follows: ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Value Date of Amendment : 30-DEC-97

THIS IS A COMPUTER GENERATED ADVICE

NO AUTHORIZED SIGNATURE IS REQUIRED

This advice contains the updated values for the following UDFs if the contract is an agency contract and provided the ‘Intellect Feed for UDF Change’ check box is selected in the ‘Loan Parameters’ screen:

CUSTOMER RATE

DEALER LIBOR RATE

LATE TRADE

RA COST

Advice generated for Loan Billing Notice

LOAN BILLING NOTICE Date: 31-DEC-97

Reference No. : 001LDAB973630001

GB1001

ASHBURN APARTMENTS

ASHBURN GARDENS

LONDON SW7 4DG

The Details of the Schedules falling Due as follows:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ============================================================ COMPONENT DUE DATE AMOUNT ===========================================================Interest 05-JAN-98 500 ITL ============================================================ THIS IS A COMPUTER GENERATED ADVICE

NO AUTHORIZED SIGNATURE IS REQUIRED

Delinquency Notice

CUSTOMER DELINQUENCY NOTICE

----------------------------------------------------

Term Loans Bearing

Transaction Date: 28-FEB-98

American Bank, Los Angeles

#51 Woods North Bend Drive

Los Angeles

USA

Our Reference No : 002LTLB098590004

User Reference No : 002LTLB098590004

Value Date : 25-JAN-98

Maturity Date : 27-JAN-98

Contract Currency : GBP

Principal Amount : 1,000,000.00

Outstanding Principal : 1,000,000.00

FORD Corporation

Address:

250 - 20th Street

Washington

D C 20036

This is to remind you that payment is overdue for the undermentioned schedules.
------------------------------------------------------------ Component Ccy Schedule Amount Overdue Amount

Component Description
------------------------------------------------------------ Schedule Date : 27-JAN-98

Overdue Days : 32

COMMISION GBP 438.75 438.75

Commission

INTEREST GBP 546.75 546.75

Interest

PENINT GBP 3.00 3.00

Penalty on O/d Interest

PENPRN GBP 4,247.25 4,247.25

Penalty on O/d Principal

PRINCIPAL GBP 1,000,000.00 1,000,000.00

COMPONENT-WISE OVERDUE SUMMARY
------------------------------------------------------------
Earliest Maximum

Component Ccy Schedule Date Overdue Days Total Overdue Amount

Component Description

------------------------------------------------------------

COMMISION GBP 27-JAN-98 32 438.75

Commission

INTEREST GBP 27-JAN-98 32 546.75

Interest

PENINT GBP 27-JAN-98 32 3.00

Penalty On O/d Interest

PENPRN GBP 27-JAN-98 32 4,247.25

Penalty on O/d Principal

PRINCIPAL GBP 27-JAN-98 32 1,000,000.00
------------------------------------------------------------ THIS IS A COMPUTER GENERATED ADVICE.

NO AUTHORIZED SIGNATURE IS REQUIRED.