Verifying Client Connections to the Siebel File System

The Siebel File System on the server stores the newly created upgrade kits. It is important to verify settings for client connections to the Siebel File System. The connection settings vary depending upon the type of client. In either case these settings are essential to downloading the upgrade kits.

This task is a step in "Process of Planning and Preparing to Create Upgrade Kits".

Mobile Web Clients connect to the Siebel File System through the Siebel Server. Therefore, set the Siebel File System parameter for the Synchronization Manager server component to the same location as the FileSystem parameter in the CFG file of the user who created the upgrade kit.

Developer Web Clients connect directly to the Siebel File System. Therefore, set the FileSystem parameter in the [ServerDataSrc] section of the client application's CFG file to the appropriate location. Also, the user must have read and write access to that directory. Test for this by having the user open an attachment. If that is successful, then the connection to the File System is set correctly.

For more information about the Siebel File System, see the Siebel Installation Guide for the operating system you are using and Siebel System Administration Guide.