Scenarios for Load Splitter Configuration

This topic provides scenarios for how you might use load splitter configuration for Siebel Assignment Manager, and how you can use threshold and batch size to manage your tasks. You might use this feature differently, depending on your business model.

You can use load splitter configuration when you perform:

• Bulk import of accounts, contacts, or other data from a legacy system or data feeds

  A software company periodically imports several thousands of accounts, contacts, and other data (for example, assets, products, and so on) from a legacy system. The company uses load splitter configuration to make sure that this newly imported information is visible to the correct people using the Siebel Business Applications. In this case, the assignment administrator is spared the responsibility of load balancing because load splitter configuration automatically identifies how to distribute the imported data evenly among the available Siebel Servers.

• Periodic assignment rule changes

  A consumer goods company periodically makes changes to assignment rules. The company uses load splitter configuration to make sure that all accounts and contacts are reassigned in optimal time. In this case, the assignment administrator is spared the time-consuming responsibility of planning and determining what resources are available for the realignment.