This chapter provides an overview of Siebel Assignment Manager concepts and functionality. It includes the following topics:
"Siebel Assignment Manager Terminology"
"Assignment Concepts"
"Essential Building Blocks of Siebel Assignment Manager"
"Optional Building Blocks of Siebel Assignment Manager"
"Siebel Assignment Manager Operating Modes"
"Specialized Siebel Assignment Manager Features"
"Modes for Processing Assignment Rules"
