Siebel Business Process Framework: Workflow Guide > Administering a Workflow Process > Monitoring a Workflow Process >

Overview of Monitoring and Troubleshooting Tools

You can use the following tools to monitor and troubleshoot a workflow process:

• Progress and status information. Use the Workflow Instance Monitor view and the Workflow Instance Admin view to monitor the progress and status of each workflow process. For more information, see Setting Monitoring Levels for a Workflow Process.
• Operation details. Use event logging to trace operations that each workflow process step performs. For more information, see Setting Monitoring Levels for Tracing and the Event Log.
• Performance measurement data. Use SARM (Siebel Application Response Measurement) to capture timing data that measures the performance of a workflow process. For more information, see Collecting Timing Data.
• Failure analysis records. Use Siebel FDR (Flight Data Recorder) to capture the events that might cause a system failure. For more information, see Collecting Information About System Behavior and Server Component Behavior