Siebel Business Process Framework: Workflow Guide > Example Workflow Processes > Defining a Workflow Process That Manages Research Activities for a Service Request >

Creating the Workflow Process


This task is a step in Defining a Workflow Process That Manages Research Activities for a Service Request.

In this topic you create the workflow process.

To create the workflow process

  1. In Siebel Tools, create a new workflow process using values from the following table.
    Property
    Value

    Process Name

    SR Assigned-Auto Create Activities

    Business Object

    Service Request

    Group

    (Leave this field empty.)

    Workflow Mode

    Service Flow

    Auto Persist

    No

    Description

    Automatically creates a research activity when SR ownership change is detected by using RTE

    For an example, see Creating the Workflow Process.

  2. Add steps and connectors until your workflow process resembles the workflow illustrated in the following figure:

    For more information, see Overview of Workflow Process Steps, and Diagramming a Workflow Process.

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