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Installing Customer-Facing Components

The self-service Web application that customers use can be any third-party or in-house Web application to which Siebel Chat is integrated. For information about installing non-Siebel self-service Web applications, see the documentation that accompanies that product.

After you have installed your self-service Web application, you must set it up for Siebel Chat. For more information about setting up Siebel Chat for non-Siebel self-service Web applications, see the documentation that accompanies that product.