Contact Company Property

The vCard 3.0 Contact Company property refers to the contact's Primary Account in Siebel, and is supported for (data download and upload) synchronization as follows:

• Uploading Company data is supported only for newly created contacts. Any updates made to the Company of an existing Contact are ignored and are not uploaded (or synchronized) to the server.

• The latest contact primary account data is downloaded again to the client in the subsequent synchronization.

• The Contact's Department data in Siebel is not supported for synchronization.

Note the following about deleting Contact Company data:

• If a user is not the primary sales team member of a contact, then that user cannot delete the contact on the server or the client. Because CardDAV client does not have the same record level access control that Siebel has, the user can still delete the contact on the client. Synchronization fails, however, during the subsequent data upload and the server (Siebel CardDAV service) returns an error code 403 in the log file. During the next synchronization, the deleted contact is re-downloaded from the server to the client.

• If a user is the primary sales team member of a contact, then that user can delete the contact on the server and the client. If the contact is deleted on the client and data upload synchronization is then performed, the deleted contact will be removed from the server as well.