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Siebel CRM Siebel Mobile Guide: Connected
Siebel 2018
E52426-01
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Managing Activities for Siebel Finance

An activity is a task that you perform for a contact, account, or opportunity.

The following procedures related to activities and activity management are included in this topic:


Note:

You must complete the relevant setup tasks detailed in Siebel Applications Administration Guide before using the Siebel Mobile application for Siebel Finance.

Displaying Activity Details

You can display activity details by using the Activities list.

To display activity details 

  1. Tap Side Menu and then tap Activities to display the following:

    • The Activities list and details for the selected activity in the main pane.

    • A list in the side pane in which you can select the related items for activities.

  2. Tap an activity in the Activities list.

    All details for the selected activity appear after the list in the main pane.

  3. To view the related items for the selected activity, tap the following names in the list in the side pane:

Modifying Activity Information

Complete the following procedure to modify activity information.

To modify activity information 

  1. Tap Side Menu and then tap Activities to display the following:

    • The Activities list and details for the selected activity in the main pane.

    • A list in the side pane in which you can select the related items for activities.

  2. Update an existing activity as follows:

    1. Tap an activity in the Activities list.

      All details for the selected activity appear after the list in the main pane.

    2. Tap the record field that you want to update, and update the field value.

      You must navigate away from the record to save your changes to it.

  3. Create a new activity as follows:

    1. Tap New (the plus (+) icon) in the main pane.

    2. Enter the information for the new activity on the form that appears, and then save the record.

Modifying Contact Information for an Activity

Complete the following procedure to modify the contact information for an activity.

To modify the contact information for an activity 

  1. Tap Side Menu and then tap Activities to display the following:

    • The Activities list and details for the selected activity in the main pane.

    • A list in the side pane in which you can select the related items for activities.

  2. Tap an activity in the Activities list.

    All details for the selected activity appear after the list in the main pane.

  3. Update an existing activity contact as follows:

    1. Tap Contacts in the list in the side pane.

      All contacts associated with the activity appear in the Contacts list in the main pane.

    2. Tap the contact that you want to update.

    3. Tap the record field that you want to update, and update the field value.

      You must navigate away from the record to save your changes to it.

  4. Add an existing contact to the activity as follows:

    1. Tap Contacts in the list in the side pane and then tap Add (the plus (+) icon) in the main pane.

    2. Choose the contact on the list that appears, and then tap OK.

  5. Create a new activity contact as follows:

    1. Tap Contacts in the list in the side pane and then tap New (the double plus (++) icon) in the main pane.

    2. Enter the information for the new contact on the form that appears, and then save the record.

Modifying Employee Information for an Activity

Complete the following procedure to modify the employee information for an activity.

To modify the employee information for an activity 

  1. Tap Side Menu and then tap Activities to display the following:

    • The Activities list and details for the selected activity in the main pane.

    • A list in the side pane in which you can select the related items for activities.

  2. Tap an activity in the Activities list.

    All details for the selected activity appear after the list in the main pane.

  3. Update an existing activity employee as follows:

    1. Tap Employees in the list in the side pane.

      All employees associated with the activity appear in the Employees list in the main pane

    2. Tap the employee that you want to update.

    3. Tap the record field that you want to update, and update the field value.

      You must navigate away from the record to save your changes to it.

  4. Add an existing employee to the activity as follows:

    1. Tap Employees in the list in the side pane and then tap Add (the plus (+) icon) in the main pane.

    2. Choose the employee on the list that appears, and then tap OK.