Oracle Policy Automation Integration Workflows for Interview Sessions

The following Oracle Policy Automation (OPA) workflows control processing for interview sessions on a Web site:

• OPA Interview Service Main Workflow. This workflow manages an interview session when customers apply for benefits and screen for services. It drives an interview session by calling other workflows. The OPA Interview Service Main Workflow calls this workflow as a subprocess.

• OPA Get PreSeed Data Workflow. This workflow gets the pre-seed data for an interview session.

• OPA Interview Service Sub Workflow. This workflow manages the communication between an interview session for a customer and OPA by sending requests to OPA and receiving and processing responses from OPA. OPA responses are converted to the Siebel data structure and appear in the user interface for the interface session. The OPA Interview Service Main Workflow calls this workflow as a subprocess.

• OPA Process Submit Data Workflow. This workflow converts the integration object for submitting data in OPA format to an integration object in Siebel format. The OPA Interview Service Main Workflow calls this workflow as a subprocess.

• OPA End Interview Workflow. This workflow ends an interview session. The OPA Interview Service Main Workflow calls this workflow as a subprocess when the user closes an interview session.

• OPA Get Meta Data Service for PUB Sample Intake Contact Workflow. This workfow prepares a response to a Simple Object Access Protocol (SOAP) GetMetadata request from the Oracle Policy Automation Hub, and sends the PUB Sample Intake Contact integration object to OPA.

• OPA Metadata Service - CheckAlive Workflow. This workflow sends a response to SOAP CheckAlive request from the Oracle Policy Automation Hub to OPA.

For more information about each of these workflows and about integrating OPA for Siebel Business applications, see Siebel Self Service Administration Guide.