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Recalling Submitted Correspondence


You can recall correspondence records that you submit, as long as the records are not fulfilled. You recall correspondence to modify it and resubmit it for fulfillment.

This task is a step in Process of Setting Up and Using Fulfillment Centers.

To recall submitted correspondence

  1. Navigate to the Correspondence screen, then the My Correspondence Requests view.
  2. In the Correspondence list, select the correspondence you want to recall.
  3. Click Menu (the cogwheel icon), and select Recall.

    The Status field value changes from Submitted to In Progress.

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