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Siebel CRM Deploying Siebel Open UI
Siebel 2018
E54321_01
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Siebel Open UI Client Requirements

This topic describes Siebel Open UI client requirements in detail.

This topic contains the following information:

Siebel CRM Releases Supporting Siebel Open UI

For the purposes of this guide, it is assumed that you are deploying Siebel Open UI for the current release, Siebel Innovation Pack 2017 (Siebel CRM version 17.0). After installing the software, install the latest Siebel Patchset release, where available. Specific Siebel Open UI requirements differ relative to prior Siebel CRM releases.

For detailed roadmaps of many of the tasks that you perform to deploy Siebel Business Applications using Siebel Open UI, see Chapter 3, "Deploying Siebel Open UI for Siebel Business Applications."

This topic is part of "Siebel Open UI Client Requirements".

Browser Standards and Performance Requirements

Siebel Open UI performs best on modern browsers that comply with W3C standards. Siebel Open UI is built on the HTML 5 standards. Oracle is committed to supporting Web standards to ensure that users have a problem-free experience when using Siebel Open UI applications.

For the current release, Siebel Open UI supports Web browsers for Siebel CRM applications if they conform to the following browser standards:

  • HTML. Browsers must support HTML 5 to take full advantage of the features in Siebel Open UI. For an overview of HTML 5 browser compliance, see

    http://html5test.com/results/desktop.html

  • Cascading style sheets (CSS). Browsers must support CSS 3.0.

  • JavaScript. Browsers must support JavaScript (ECMA-262 and later). The performance of the chosen browser and computing device has a large impact on Siebel Open UI client performance. Any browser or device that can meet a .4 second or less SunSpider JavaScript benchmark generally yields acceptable performance for Siebel Open UI. This figure is a guideline only and requires user acceptance testing as validation. This benchmark test is available here:

    http://www.webkit.org/perf/sunspider/sunspider.html

    See also "Performance for Siebel Open UI Client".

  • WAI-ARIA. For users that require accessibility features, browsers must support WAI-ARIA (Web Accessibility Initiative: Accessible Rich Internet Applications) and WAI-ARIA-compliant technologies such as screen readers. For more information, see Siebel Fundamentals.

Oracle tests Siebel Open UI internally against W3C standards and validates using commonly used enterprise browsers from Apple, Google, Microsoft, and Mozilla. For more information about the browser standards supported by Siebel Open UI, and for particular browser versions that are certified as supporting those standards, see the Certifications tab on My Oracle Support.

General performance comparison information for a variety of browsers and hardware are provided in Siebel Open UI Deployment Guide, 1499842.1 (Article ID) on My Oracle Support. This data provides a means of comparing relative computing performance in a normalized manner.

This topic is part of "Siebel Open UI Client Requirements".

Browser Capability Check

A browser capability check is performed when a user accesses a login page for a Siebel application that is deployed using Siebel Open UI. The results are displayed in the form of a list of HTML 5 features that Siebel Open UI requires, along with an indication of whether the browser passes or fails the check for each feature. When an HTML feature is not supported by the browser, dependent Siebel Open UI features might not be available. Customers or users can use the information provided and make decisions about how to proceed. Customers that want to disable this feature can do so by using available customization methods.

This topic is part of "Siebel Open UI Client Requirements".

Browser Limitations Affecting Siebel Open UI

For certain browsers, some, but not all, of the known limitations that are related to the standards and key performance indicators required by Siebel Open UI are listed as follows. For other browsers, use the links to review the level of support provided by the browsers for each functional area.

  • Google Chrome (all versions), Apple Safari (all versions). Accessibility features are supported only in browsers supporting WAI-ARIA. Browsers listed with partial support at the following link are not recommended for accessibility:

    http://caniuse.com/wai-aria

  • Microsoft Internet Explorer and Edge (all versions), Apple Safari 3.2 (and earlier). These browsers implement resizing for textarea controls using CSS for notes fields using vertical scrollbars, if at all. Other browsers implement textarea resizing as resizable text boxes in multiple dimensions, leading to a better user experience. Review the following:

    http://caniuse.com/css-resize

  • Microsoft Internet Explorer 11 (and earlier) and Edge. Drag and drop features are supported only in applicable HTML 5 browsers. Review the results of the following search:

    http://caniuse.com/#search=drag

  • Microsoft Internet Explorer 9 (and earlier). For these browsers, users might experience session time-out issues with Single Sign-On, related to supporting XMLHttpRequest. Review the following:

    http://caniuse.com/xhr2

Using browsers that are not fully compliant with HTML 5 or other requirements might limit user functionality across the application.

This topic is part of "Siebel Open UI Client Requirements".

Hardware Requirements for Siebel Open UI

Siebel Open UI has no specific hardware requirements for the client, beyond the minimum requirements posted by the vendors of the browser, device, or operating system that it runs on. Running modern browsers on newer hardware improves performance. It is recommended that you perform acceptance testing against the actual environment that is used, if possible.


Note:

Customers are strongly advised to carefully choose browsers and to perform acceptance testing against all applicable performance success criteria. Using modern browsers or improved hardware can help you to resolve performance issues.

This topic is part of "Siebel Open UI Client Requirements".