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Siebel Energy Guide > Billing in Siebel Energy > Process of Making Payment Arrangements in Siebel Energy (End User) > Recording a Customer's Decision About Payment Arrangement TermsAfter consulting with the customer, end users can record the customer's decision to accept or reject the payment plan that their company is offering. This task is a step in Process of Making Payment Arrangements in Siebel Energy (End User). To record the customer's decision about the payment outcome terms
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