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Siebel Field Service Guide > Agreements and Entitlements > Roadmap for Administering Agreements > Creating Agreements from Orders and QuotesWhen a user clicks the Auto Contract button from either a quote or an order, the created agreement contains a large amount of information from the original record. This data is copied from the quote or order to the new agreement. The process for copying information from orders and quotes to agreements uses signals and data maps. For more information about signals and data maps, see Siebel Order Management Infrastructure Guide. This task is a step in Roadmap for Administering Agreements. Process Flow for Data CopyingData mapping and signals work together to call the ISS Copy Service business service to the copy the appropriate data. For more information about this business service, see ISS Copy Service Business Service. A description of this copy process follows:
Viewing Signals that Control Data CopyingEvery interaction between order management and agreement components occurs through an application programming interface (API) invocation. These API invocations are signals. A signal is a request to perform a business function. You can configure or redirect signals. A signal action property specifies the business service or workflow to call when the signal is raised. Signal action parameters are the input arguments that signal action workflows or business service methods. You can configure these input arguments. You can define the business service methods and workflows using the Signals view of the Administration - Order Management screen. To view the signals that control the data copying
Viewing Data Maps for Copying DataData maps align the fields from the source object to the destination object. The MapName process maps the fields copied between objects. AutoAgreeFromOrder and AutoAgreement data maps map the quote and order data to the agreement when the ISS Copy Service business service is called. These data maps are passed into the business service as a parameter. You can extend these data maps if you must pass more data from the quote or order to the agreement. Alternatively, if users want to create an order or quote from an agreement, then administrators can create a new signal to call the ISS Copy Service business service, and map between the agreement and the quote or order. For example, complete this process to create a quote for a renewal. Then call the signal from the Renewal button to automatically create the quote or order. To view the data maps for copying data
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