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Siebel Field Service Guide > Agreements and Entitlements > Process of Administering Entitlements > Defining Preventive Maintenance Plans for Entitlement TemplatesIn the Preventive Maintenance view, you can add a record for each preventive maintenance plan to include in the entitlement template. When selecting a plan from the Add Preventive Maintenance Plans dialog box, select the check box in the Active field to select a plan. Selecting a record without selecting this check box fails to select the plan. This task is a step in Process of Administering Entitlements. To define a preventive maintenance plan for an entitlement template |
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