Siebel Field Service Guide > Assets > Process of Managing Assets >

Viewing Changes to Assets (End User)


You can access the Audit Trail view to see changes for an asset. When any of the following fields in an asset record change, the change is automatically recorded with a time stamp in the Audit Trail view:

  • Account
  • Organization
  • Purchased Date
  • Contacts
  • Operating Status
  • Registered Date
  • Employees
  • Owner
  • Revision
  • Installed Date
  • Ownership
  • Shipped Date
  • Inventory Location
  • Primary Warranty
  • Status
  • Manufactured Date

 

The following changes are also recorded in Siebel Audit Trail:

  • Changes to the asset components (when you install or remove the components)
  • Changes to the asset value

This task is a step in Process of Managing Assets.

To view the changes to an asset

  1. Navigate to the Assets screen, then the List view.
  2. Drill down on the Asset number (#) field for a selected asset, and click the Audit Trail view tab.
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