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Changing Information for the Dispatch Board Gantt Chart

By default, activities appear on the Gantt chart of the Dispatch Board. You can show other information needed for decision-making on the Gantt chart. In the following example task, you configure the Gantt chart to display account names instead of activities. For more information about performing configuration tasks with Siebel Tools, see Using Siebel Tools.

This task is a step in Process of Configuring the Dispatch Board.

To change the information for the Dispatch Board Gantt chart

1. Log in to Siebel Tools or Web tools as an administrator (see Using Siebel Tools).
2. Create a workspace.
3. Lock the Activity project for editing.
4. In the Object Explorer, navigate to Business Component, and query for the Action business component.
5. Navigate to Business Component, then Field, and query for the TXTCLRField.
6. Change the Calculated Value field to the field name to appear as text in the Gantt chart.

   In this example, the value is Account Name.

   NOTE:  Do not change the Calculated Value field if it is Priority, Type, or Status.

7. Deliver the changes to the Integration Branch.
8. Restart the client, and view the changes on the Dispatch Board.

   The names of the accounts and not the names of the activities appear on the Gantt chart.