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Restricting the Displayed Employees on the Dispatch Board Gantt Chart

Users can determine the employees that appear by selecting a service region and entering a date on the Gantt chart of the Dispatch Board. They can also query to filter the list of displayed employees. Administrators can use Siebel Tools to further restrict the employees that users can view on the Gantt chart of the Dispatch Board. For more information about performing configuration tasks with Siebel Tools, see Using Siebel Tools.

This task is a step in Process of Configuring the Dispatch Board.

To restrict the displayed employees on the Dispatch Board Gantt chart

1. Log in to Siebel Tools or Web Tools as an administrator (see Using Siebel Tools).
2. Create a workspace.
3. Lock the FS Dispatch Board project for editing.
4. In Object Explorer, navigate to Applet, and query for the FS Dispatch Board Gantt Applet.
5. Navigate to Applet, then Applet User Prop, and query for the Pane 0 BC Search Spec user property.

   NOTE:  If Applet User Prop is not visible, then navigate to View, then Options, select the Object Explorer tab, and select the Applet User Prop object definition.

6. Define the search specification in the Value field of this user property.
7. Deliver the changes to the Integration Branch.