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Processing Logic for Service Requests

The Charge Consolidation business service uses the following processing logic for service requests:

1. For a selected service request, find all activity and order records for which the Billable check box is selected.
2. Find the rate and price lists for the items in these records.
3. Calculate the price for each billable item.
4. If an entitlement applies to the service request, then complete the following steps:
   1. Find the price and rate lists associated with the entitlement.
   2. If the Activity Override check box is selected, then recalculate the billable cost for the billable items using the price and rate lists for the entitlement instead of the lists for the activity and the entitlement service price details for the covered activity types.
5. If there is no entitlement, then access the next billable item.
6. If there are no more billable items, then create an invoice.