Siebel Field Service Guide > Repairs > About Generating Inventory Transactions for Repairs >

About Shipping Defective Products to Third-Party Vendors

In the Repair Pick Ticket view of the Shipping screen, clicking the Process Shipment button generates transactions (with a value of Ship To TP in the Type field) to move a product from the defective inventory location to the third-party vendor. This transaction updates INV_STATUS_CD to Defective and INV_AVAIL_CD to On Hand.

The following steps summarize the inventory transaction process for shipping a defective product to a third-party vendor:

1. Generate 2 inventory transactions with a value of Ship To TP and De-Allocate for the Type field.
2. Commit the inventory transactions.
3. Using the BusComp FS Repair Without Update processing logic, update the inventory location ID (Prod_INV_ID), inventory location (INVLOC_ID), status (INV_STSTUS_CD), and availability (INV_AVAIL_CD) for the repair number (S_PART_RPR).