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About Mobile Data Management

Field service engineers receive and send activity updates from mobile devices using Siebel Mobile applications. Siebel administrators manage status data for field service engineers, who access functionality for Siebel Business Applications on mobile devices using a Siebel Mobile application, such as Siebel Mobile Application for Siebel Service. After communicating offline with a field service engineer, a dispatcher might also make updates from Oracle Real-Time Scheduler 1.0. For more information about using and administering Siebel Mobile applications, see Mobile Guides on Siebel Bookshelf.