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About Service Regions

Service regions in the Siebel Business Applications map to system regions in Oracle Real-Time Scheduler 1.0. For information about defining and mapping service regions, see Administering Service Regions.

You use language-specific system regions when you deploy this integration with multiple languages. In a multilingual deployment, each system region applies to only one language. You must create one or more system regions for each language. For more information, see About Siebel Field Service Integration to Oracle Real-Time Scheduler 1.0.

Oracle Real-Time Scheduler 1.0 error messages appear in only the language you specify when configuring the Resource Manager Web Service instance.

Customers who require error messages to appear in multiple languages can custom-develop such a solution. This solution involves using multiple language-specific system regions. The language in which an Oracle Real-Time Scheduler 1.0 error message appears depends on the system region for a request, and not on the language code in effect for the Siebel application user. (However, the Get Geocode and Address Transfer features do not depend on system regions, and error messages generated when invoking these features are always in the language of the default system region.) For an example of a custom-developed solution, see Siebel Field Service Integration to Oracle Real-Time Scheduler Implementation Guide.