Siebel Field Service Guide > Warranties > Process of Managing Warranties >

Associating Warranties with Order Line Items (End User)

You can create an order for the services of a warranty provider. Then you can associate a warranty with the order line items.

This task is a step in Process of Managing Warranties.

To associate a warranty with an order line item

1. Navigate to the Service Orders screen, then the List view.
2. Drill down on the Order number (#) field for a selected order, and click the Line Items view tab.
3. Select an order line item record.
4. On the link bar, click Warranty.
5. In the Warranty list, create a new warranty record, and complete the fields as appropriate.

   Some fields are described in the following table.

   Field	Comments
   Name	Select the name of the warranty. NOTE:  Before a warranty can appear in the Pick Warranty dialog box, administrators must associate a product with that warranty in the Products view in the Warranties view of the Administration - Service screen.
   Status	Select the status of the warranty.