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Example of Configuring the Command Center Action Applet
This topic gives an example of configuring the Action applet. You might use this feature differently, depending on your business model. The Command Center is available on the Siebel Healthcare Member Summary view and can be configured to launch several key sales processes such as ordering a new ID card or changing a primary care physician. For more information on using the Member Summary Command Center when configured as in this example, see Example of Using the Command Center for Common Member Services. The Command Center is set up using the Administration - Command Center view. To configure the action applet to run the business service FINS Goto View
- Navigate to FINS Command Center Admin Object view and create a new object definition record. Complete the fields as follows:
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Business Object Name |
FINS Members |
Source Business Component |
FINS Members |
Driving Field |
Last Name |
Driving Field Label |
Name |
Attribute 2 Label |
Area |
Attribute 3 label |
Action |
Expression |
RedundantExpression |
Driving Field On Cmd Form |
Checked |
- To set up a pop-up applet, in the Action Definition list create a new action record and complete the fields as follows:
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Attribute 2 |
ID Card Requests |
Attribute 3 |
Show History |
Command |
IDCSH |
Business Service |
SLM Save List Service |
Business Service Context |
'Applet Mode', '6', 'Applet Name', 'FINS Service Request Order ID Popup Applet' |
Business Service Method |
LoadPopupApplet |
Public Flag |
Checked |
- To set up a view navigation, in the Action Definition list create a new action record and complete the fields as follows:
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Attribute 2 |
ID Card Requests |
Attribute 3 |
Order New ID Card |
Command |
IDCOR |
Business Service |
FINS Goto View Service |
Business Service Context |
'ViewName', 'FINS Member Benefits View', 'RowId', '[Current Src Rec Id]', 'AppletName', 'FINS Member Form Applet - short' |
Business Service Method |
GotoView |
Public Flag |
Checked |
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