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Decompressing PCD Content

As part of remote synchronization based on catalog visibility, all new messaging plans and PCD content files are automatically downloaded to the remote client. Sales representatives must decompress and cache the PCD content before they can use the new PCD content and messaging plans for an interactive session during a call.

Click the Decompress button on the Siebel Business Application toolbar to decompress PCD content. Literature records have a calculated field called NeedToSync. The value in this field changes to True if the literature record is modified after decompression.

If the CheckForNeedToSync user property is set to Y, then the next time you click Decompress, only messages with the NeedToSync user property set to Y are decompressed. Otherwise, all messages are decompressed. For more information, see Setting the Server Uncompression Location and Other System Preferences.