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Enabling Component Groups for Order to Cash

Administrators must verify that the component groups for order creation are enabled on the Siebel Server. When you enable component groups, all of the required components in those groups are started on the server for transaction logging. For information about enabling component groups, see Siebel System Administration Guide.

NOTE:  In addition to the component groups listed in this procedure, administrators must activate the component groups for any Siebel business application that they are using. For example, if you are using Siebel High Technology/Industrial Manufacturing, then you must activate the component groups needed for that application.

You must also turn asset-based ordering off for the components that you enable for order to cash or for distributed order orchestration.

This task is a step in Process of Integrating Order to Cash.

To enable component groups for order to cash

1. Navigate to Administration - Server Configuration screen, then Enterprises and Component Groups view.
2. Enable Component Groups for order to cash.
   1. Query for each of the following Component Groups
      • . SIA
      • . Siebel CME [Alias- Communications]
      • . Siebel ISS [Alias- ISS]
      • . Workflow Management [Alias- Workflow]
      • . HTIM
      • . EAI
   2. For each component group, if the value of Enable State is Disabled, then click Enable.
      • Click the Parameters view tab.
      • Query for the parameter Order Management - Enable Asset Based Ordering.
      • Set the Current Value to False and save by stepping off the record.
3. Disable asset-based ordering for these components.
   1. Navigate to Administration - Server Configuration screen, then Servers view.
   2. Query for Order Management - Enable Asset Based Ordering.
   3. Set the value to false.
4. Synchronize the components:
   • Navigate to Administration - Server Configuration screen, then Enterprises, and Synchronize view.
   • Select all the records.
   • Click Synchronize.
5. Restart the server.

For more information about enabling components, see Siebel CTI Administration Guide