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Creating a Web Content Export Job Detail for Siebel Products or Promotions

You may include any type of product in an export job, without limitation based on data value. Because Siebel Business applications treat promotions as a type of product, you can export promotions in the same way that you export products.

The following best practices are recommended:

• Use Siebel Query By Example to construct predefined queries used to build the set of products to send to ATG.
• Make sure the resulting set of products is of reasonable size, because larger record sets can negatively impact performance. It is best to build jobs with a few hundred records or less.

You can create an export job by using the Update Commerce App button or menu option on the following views of the Administration - Product screen:

• Products view (button)
• Product Definitions view (button)
• Any view that includes the Product Form as its header, which you navigate to by clicking the view tabs in the Products view (menu option)

The following procedure uses the Products list as an example, but you can also perform the same task in the other views.

To create a Web content export job detail for Siebel products

1. Navigate to the Administration - Product screen, then the Products view.
2. Query for the products that you want.
3. Select or make a multiple selection of the records of the products that you want.
4. Click Update Commerce App.
5. Optionally, select or deselect the following check boxes in the Update Commerce App dialog box:
   • Include Related Products. If this check box is selected, then the Siebel application checks whether there are any upsell recommendations or cross-sell recommendations for selected root products. If recommendations exist, then the Siebel application creates an Export Job - Detail record of Type = Product for each associated product recommendation. It also sets the Include Related Products flag to True, so SCOA calls the product recommendation's Web service to include the appropriate associated products for the root product.
   • Full Structure. This check box is selected by default. If it is selected, then SCOA retrieves the full structure of products, both breadth (attributes of the classes that products belong to) and depth (the full hierarchy of each product or promotion), and the Siebel application sends this structure to ATG. This functionality applies to only product definitions that have a structure, and it ignores nonstructured products.

     NOTE:  Export Full Structure does not send the product definition of each component of the hierarchy to ATG. You must manually create an Export Job - Detail record for each component of the hierarchy.

   • Include Collateral. If this check box is selected, then the export includes images, key features, literature, and news that are attached to the products in the Administration - Product screen, Collateral view.
6. In the dialog box, click Export.
7. Review the message that indicates the number of records that have been sent for export.