This chapter provides an overview of customer order management for the communications, media, and energy industries. It includes the following topics:

• About Asset-Based Ordering and Network Ordering
• About Order Management for Industry Applications
• Activating Workflows for Order Management for Industry Applications
• About the Workflow for Order-To-Installation Tasks

NOTE:  The procedures in this guide assume that you do not use the Tree navigation control option to access screens and views. However, you can choose to use the Tree navigation control if required. For more information about setting navigation options, see Siebel Fundamentals for Siebel Open UI.