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Siebel CRM Performance Tuning Guide
Siebel 2018
E24801-01
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Administering the Siebel Product Configurator Cache

Siebel administrators or product administrators can refresh or update the Siebel Product Configurator cache in several ways. The following topics describe procedures to refresh or update the Siebel Product Configurator cache with changes for customizable products, product classes, and attribute definitions.

This topic contains the following information:

See also "About Siebel Product Configurator Caching".

Refreshing the Entire Siebel Product Configurator Cache

This topic is part of "Administering the Siebel Product Configurator Cache".

You can refresh the Siebel Product Configurator cache with changes made to customizable products, product classes, and attribute definitions in one operation. Consider performing the task described here as part of standard maintenance for your Siebel Product Configurator deployment or, for example, if you intend to migrate data from a development to a production environment.

Related topics describe how you can update the Siebel Product Configurator cache with changes you made to customizable products, product classes, and attribute definitions in separate operations.

To refresh the entire Siebel Product Configurator cache

  1. Navigate to the Administration - Product screen, then the Cache Administration view.

  2. Select the record for the cache that you want to refresh.

  3. Click the Menu button in the Cache list, then choose Refresh Product Cache.

Refreshing the Siebel Product Configurator Cache with Product Changes

This topic is part of "Administering the Siebel Product Configurator Cache".

While editing a product record, a product administrator can select Refresh Product Cache to refresh the Siebel Product Configurator cache with changes made to the selected product. The next time a user requests the customizable product, the user receives a freshly instantiated version reflecting the product change and the cache is refreshed with this version. For example, you could change the product description and then refresh the cache.

To refresh the cache with product changes

  1. Navigate to the Administration - Product screen.

  2. Select the record for a customizable product that has been changed or that is to be refreshed.

  3. Click the Menu button in the Products list, then choose Refresh Product Cache.

Updating the Siebel Product Configurator Cache with Product Class Changes

This topic is part of "Administering the Siebel Product Configurator Cache".

While editing a product class record, a product administrator can select Update Cache to remove the version access keys of a cached product class from the Siebel Product Configurator cache for all versions of the selected product class. This forces the application to consult the database the next time it requires a version access key. A product administrator must select Update Cache if he or she modifies a nonversioned cached property such as, for example, a product name. If the product administrator does not select Update Cache, then a Siebel Application Object Manager that has a version already cached uses the old version.

To update the cache with class changes

  1. Navigate to the Administration - Product screen, then the Product Classes view.

    The Product Classes list appears.

  2. Select a product class and modify it or its attribute definitions as needed.

  3. From the menu in the Product Classes list, choose Update Cache.

Refreshing the Siebel Product Configurator Cache with Product Class Changes

This topic is part of "Administering the Siebel Product Configurator Cache".

While editing a product class record, a product administrator can select Refresh Cache to refresh the customizable products in the Siebel Product Configurator cache with changes made to the product class record. The next time a user requests the customizable product, the user receives a freshly instantiated version reflecting the product change and the cache is refreshed with this version. This new instance reflects the changes you made to the product class.

To refresh the cache with class changes

  1. Navigate to the Administration - Product screen, then the Product Classes view.

    The Product Classes list appears.

  2. Select a product class and modify it or its attribute definitions as needed.

  3. From the menu in the Product Classes list, choose Refresh Cache.

Updating the Siebel Product Configurator Cache with Attribute Definition Changes

This topic is part of "Administering the Siebel Product Configurator Cache".

While editing an attribute definition record, a product administrator can select Update Cache to remove the version access keys of an attribute definition record from the Siebel Product Configurator cache for all versions of the selected attribute definition. This forces the application to consult the database the next time it requires a version access key. A product administrator must select Update Cache if he or she modifies a nonversioned cached property such as, for example, an attribute definition name. If the product administrator does not select Update Cache, then a Siebel Application Object Manager that has a version already cached uses the old version.

To refresh the cache with attribute definition changes

  1. Navigate to the Administration - Product screen, then the Attribute Definitions view.

    The Attribute Definitions list appears.

  2. Select an attribute definition and modify it as needed.

  3. From the menu in the Attribute Definitions list, choose Update Cache.